At Céline Roland Opticien Lunetier, we believe that a pair of glasses is a visual health device, but also a style accessory that accompanies each person in their daily life.

Our role is not simply to offer frames. We guide every client in choosing a solution tailored to their facial features, lifestyle, visual correction and aesthetic preferences.

Our selection brings together iconic luxury houses, independent designers and manufacturers recognised for their craftsmanship. Each frame is chosen for its quality of construction, comfort, durability and design.

We offer prescription glasses, sunglasses, and models for men, women and children, as well as personalised guidance before, during and after purchase. Our goal is to enable everyone to find eyewear that combines visual precision, elegance and everyday comfort.

Online platforms allow you to purchase glasses quickly, but they cannot replace the personalised guidance of a qualified optician.

At Céline Roland Opticien Lunetier, every pair of glasses is the subject of a thorough assessment. We take into account essential factors that cannot be evaluated remotely: facial morphology, eye position, pupillary distance, temple adjustment, comfort on the nose and specific visual needs.

We also provide after-purchase follow-up, regular adjustments, care advice and ongoing support.

This expertise ensures optimal visual comfort and a longer lifespan for your eyewear.

Yes. All glasses offered by Céline Roland Opticien Lunetier are genuine products sourced from approved houses and manufacturers.

Each frame is delivered with its original accessories in accordance with the specifications of the brand concerned. We work exclusively with official distribution networks in order to guarantee the traceability and authenticity of each product.

Authenticity is an essential commitment in order to offer eyewear that meets the quality standards of the greatest houses.

Yes. At Céline Roland Opticien Lunetier, every client benefits from the support of qualified professionals. Our team is made up of qualified and accredited opticians who put their expertise at the service of your visual comfort and shopping experience.

Choosing a pair of glasses is not simply a matter of selecting a frame you like. It is essential to take several criteria into account, such as your visual correction, the shape of your face, your lifestyle, your daily habits and your specific needs.

Our opticians support you at every stage in order to guide you towards the most suitable solutions. They advise you on the choice of frames, corrective lenses and optical treatments based on your usage, whether that involves prolonged screen use, driving, a particular professional activity or a need for everyday visual comfort.

We also make available a range of services designed to simplify your experience, such as virtual try-on on a selection of models and personalised support before, during and after your purchase.

Céline Roland Opticien Lunetier offers a selection of over 120 prescription eyewear and sunglasses brands available on its website. Our catalogue brings together iconic luxury houses, internationally renowned designers, and independent brands selected for the quality of their craftsmanship, their comfort, and their aesthetic identity.

This extensive selection allows us to cater to a wide variety of needs and styles, whether you are looking for a timeless frame, a contemporary design, minimalist glasses, or bolder and more original creations.

We pay particular attention to every brand in our catalogue to ensure we offer eyewear that meets exacting standards of quality, durability, and precision. Our goal is to enable everyone to find a pair of glasses suited to their face shape, their visual correction, and their lifestyle.

Thanks to this diversity of collections, our customers benefit from a wide choice of frames for men, women, and children, whether they are looking for prescription glasses, sunglasses, or personalised eyewear with corrective lenses.

To make your search easier, our website provides filters by brand, shape, material, colour, or product type. We also offer a virtual try-on service on a selection of frames, as well as personalised guidance from our qualified opticians, to help you identify the frames that best match your expectations.

With over 120 brands available, Céline Roland Opticien Lunetier aims to deliver a complete experience that combines optical expertise, a diverse range of collections, and tailored advice, enabling everyone to find glasses that are comfortable, elegant, and suited to their everyday life.

To change your password, please go to your customer account, under the "Information" section. You can easily enter your new password there.

If you experience any issues while changing your password, please contact our customer service team at: contact@celine-opticien-lunetier.fr.

Click on the 'Forgot your password?' link on the login page and enter your email address. You will receive a password reset email.

You can update your personal details at any time in the "Your Account" section. You will have access to all data modifications: surname, first name, addresses, email, etc. Please note that all of these details are essential for the processing of your future orders.

No, you do not need to create a customer account to place and track your order.

However, having a CELINE ROLAND OPTICIEN LUNETIER account allows you to enjoy numerous benefits: view and track the status of your order, manage your returns directly, reorder quickly and view your order history and updates. You can also save your favourite products to your Wishlist so you can find them easily and continue your purchase.

To create an account, simply go to the authentication page. You will find "Create an account" there. You will then need to enter the details required to set up your account: title, first name, surname, email address, and generate a password. A confirmation email for your account creation will be sent to you shortly afterwards. 

Choosing a pair of glasses depends on several complementary criteria. The shape of the face is important, but it is only one element among many.

We take into account the width of the face, the position of the eyes, the height of the cheekbones, the position of the eyebrows, the comfort of the nose pads as well as your personal style.

A well-suited frame should enhance your features whilst ensuring optimal comfort throughout the day.

Our aim is to find the right balance between aesthetics, ergonomics and visual performance.

Choosing a pair of glasses online can sometimes seem complex, as a frame must be suited to both your visual prescription, your facial features and your personal style.

At Céline Roland Opticien Lunetier, we have put in place several tools and services to make your choice easier and to allow you to order with complete confidence.

Each product page contains detailed information regarding the frame dimensions, the materials used, the lens shape and the specific characteristics of each model. This information provides an important first step in identifying the glasses that meet your needs.

We also offer a virtual try-on service that allows you to visualise certain models directly on your face using your smartphone, tablet or computer. This tool provides a very useful initial approach for comparing different shapes and refining your selection.

However, virtual try-on does not replace the expertise of an optician. That is why we support our customers throughout their purchasing journey. Our team can advise you based on the shape of your face, your visual prescription, your daily habits and the style you are looking for.

Our aim is to help you choose a frame that is both comfortable, suited to your personality and pleasant to wear every day.

Designer glasses stand out through their design, materials and aesthetic identity.

They are generally produced in small runs with particular attention paid to detail, finish and innovation.

Designer houses develop collections that prioritise originality, comfort and durability.

Choosing designer glasses means investing in eyewear built to last and to express your personal style.

The choice of lenses depends on your prescription, your age and your lifestyle.

Someone who works on a computer every day will not have the same needs as someone who drives regularly or takes part in outdoor activities.

We analyse your habits in order to select the most suitable treatments and improve your visual comfort.

Anti-reflective lenses help to reduce reflections caused by screens, artificial lighting and night-time driving.

They improve lens clarity, increase contrast and reduce eye strain.

They also make glasses more discreet and more comfortable to wear every day.

Current technologies allow for a much faster adaptation than before.

When correctly chosen and perfectly centred, progressive lenses offer a smooth transition between distance, intermediate and near vision.

Personalised measurements are essential in order to guarantee optimal comfort.

Céline Roland Opticien Lunetier works primarily with the lens manufacturer Mega Optic. However, if you have a specific request for another lens manufacturer, we can collaborate with: 

• BBGR
• Nikon
• Essilor
• Optiswisse

Photochromic lenses are lenses that adapt automatically to the light: they remain clear indoors and darken outdoors, providing visual comfort and protection against UVA and UVB rays.

"Photochromic" therefore refers to the general category of lenses, whilst Transitions is the leading brand of photochromic lenses produced by Essilor.

No. At Céline Roland Opticien Lunetier, we do not offer the sale of corrective lenses alone, without the frame.

Each optical item is designed as a complete ensemble in which the frame and lenses are perfectly matched to one another in order to guarantee an optimal level of precision, comfort and safety.

Fitting the lenses requires extremely precise measurements that depend directly on the characteristics of the selected frame: its shape, dimensions, curvature, material and positioning on your face. These elements are essential to ensure optimal vision quality and preserve the performance of the corrective lenses.

By choosing a complete item of eyewear from Céline Roland Opticien Lunetier, you also benefit from personalised support throughout your purchase. Our team helps you to select the frame best suited to your facial features, lifestyle and visual prescription in order to offer you a solution perfectly tailored to your needs.

To keep your glasses in good condition, it is recommended to clean them daily with a clean microfibre cloth and a product specifically designed for optical lenses.

Avoid household products, paper tissues or clothing, which can cause micro-scratches.

When you are not wearing them, store them in their case to protect them from knocks.

It is advisable to have your eyesight checked regularly to monitor any changes in your prescription.

Even when the prescription remains stable, renewing your glasses may be necessary due to lens wear or evolving visual needs.

Up-to-date eyewear contributes to a lasting improvement in daily comfort.

Céline Roland Opticien Lunetier offers several payment methods: we accept payments by bank card (Visa, Mastercard, etc.), as well as instalment payments.

Here is the list of payment methods: 

• Visa
• MasterCard
• Maestro
• American Express
• Apple Pay
• Bancontact
• Oney
• Cryptocurrency

For optimal security, security checks are carried out on all payments made at the time the order is placed, particularly for orders exceeding €500.

All our banking transactions are fully secured through SSL encryption. When you pay online by card (Visa, Mastercard, etc.), your information is directly protected and is never stored on our website. Please note that Electron, Maestro, e-card and Indigo cards are not accepted.

We offer you the option of paying for your purchases in instalments in a secure manner. You can pay in 3 instalments with Klarna, or in 4 instalments with PayPal. These payment solutions allow you to spread your expenditure whilst ensuring a secure transaction.

Your personal data remains private and confidential, and we only share it if you authorise us to do so or if the law permits it. For more information, please refer to the Privacy Policy of Céline Roland Opticien Lunetier.

As soon as your order is confirmed, a confirmation email is automatically sent to the address provided at the time of purchase.

If you do not receive this email within the following few minutes, we advise you to check your "Junk mail" or "Spam" folder. If in doubt, our customer service team remains at your disposal to verify that your order has been successfully registered.

If your order has not yet been prepared or dispatched, it is generally possible to modify or cancel it. We recommend contacting us as soon as possible after your purchase so that we can look into your request.

Once the order has been prepared or handed over to the carrier, it is unfortunately no longer possible to modify it. You may, however, exercise your right of withdrawal in accordance with our general terms and conditions of sale, where applicable.

Preparation times vary depending on the products ordered. Items available in stock are generally prepared as quickly as possible for prompt dispatch; models in production with the supplier may take longer.

For glasses fitted with corrective lenses or requiring specific assembly, additional time may be necessary. Each item of eyewear undergoes a thorough inspection to ensure the quality of the fitting and the conformity of your order prior to dispatch.

To meet everyone's needs, several delivery options may be available depending on your location: home delivery or collection point delivery.

The available options and any associated costs are displayed at the time of confirming your order. You can therefore choose the solution that best suits your needs.

As soon as your parcel is dispatched, an email containing a tracking number is sent to you. This number allows you to check the progress of your delivery at any time directly on the carrier's website.

Tracking is updated regularly and keeps you informed of the various stages of your order's journey through to delivery.

Delivery charges are calculated based on the chosen delivery method, the destination of the parcel and, where applicable, the total amount of your order.

The exact amount is displayed before the final confirmation of your purchase, to ensure complete transparency. Free delivery offers may also be available during specific promotional events.

We recommend checking the condition of your parcel upon receipt. If you notice any damage to the packaging or a damaged product, take photographs as soon as you open the parcel and contact us promptly.

Our team will examine your request and do everything possible to offer you an appropriate solution, whether that involves an exchange, a replacement, or any other suitable measure depending on the situation.

Yes, when placing your order, you can perfectly well enter a delivery address that is different from your billing address.

This option is particularly convenient if you wish to receive your order at your place of work, at a friend or family member's address, or to have a gift delivered directly to its recipient.

Express delivery applies from the moment your order is dispatched, only if the frame is already in stock. The indicated timeframe therefore begins once your order has been prepared, dispatched, and handed over to the carrier. You will receive a dispatch confirmation as soon as your parcel has been collected.

Yes, Céline Roland Opticien Lunetier offers delivery of its glasses to many countries worldwide, enabling both French and international customers to access our selection of designer frames, prescription glasses and sunglasses.

We support our customers at every stage of their order, whether they reside in France or abroad. Our team is available to answer questions regarding the choice of frames, dimensions, corrective lenses or delivery arrangements depending on the destination country.

Each order receives special attention to ensure secure transport and a smooth shopping experience. Delivery times may vary depending on the destination and the type of equipment ordered, particularly when lens customisation is required.

Yes. All eyewear ordered from Céline Roland Opticien Lunetier is shipped with its complete set of accessories to guarantee you an experience true to that of the finest eyewear houses.

Depending on the brand and model selected, your order includes the original case, cleaning cloth, official packaging, and any accessories provided by the manufacturer. Each pair is prepared with the utmost care to preserve its quality and ensure optimal protection during transit.

We pay particular attention to the preparation of every order. Before shipment, your accessories are carefully inspected and packaged to ensure you receive your eyewear in the best possible condition.

No, for international deliveries, customs duties or import taxes may apply. These fees are the responsibility of the customer.

If this is the case, we are sincerely sorry for the inconvenience caused. Here is the procedure to follow: please first contact our customer service team by email: contact@celine-opticien-lunetier.fr or by phone: 03.89.34.36.49 indicating the error in the reference received. Our teams will take care of guiding you through the process of returning the parcel for an exchange.

All frames are inspected and cleaned before shipping to ensure there are no defects. If you receive a damaged frame, you can first send a photo of the defect by email. Please remember to include the invoice for your purchase, which shows the order number. Once the photo has been received by email, our after-sales service team will assess the defect and get back to you.

Due to the personalised nature of made-to-order items, returns will not be accepted. The same applies to lens customisation: any modification of the frame in accordance with the customer's request, prescription, etc. Does not include a refund of the product. 

Céline Roland Opticien Lunetier is approved by the French Social Security (Sécurité Sociale). Indeed, by choosing an optical model on our website, you will benefit from reimbursement of your costs by the Caisse d'Assurance Maladie and your complementary health insurance.

Please note that the amount of remaining healthcare expenses covered by your complementary health insurance depends on the contract you hold with your mutual health insurer. We therefore recommend that you contact them to find out the details and conditions.

Céline Roland Opticien Lunetier will process your order: ordering the lenses and fitting them. We will then send you a parcel containing your pair of glasses, the invoice, the receipt and the pre-filled healthcare form. You will then need to send the completed and signed healthcare form along with your prescription to the Sécurité Sociale.

If your Caisse d'Assurance Maladie does not send your file directly to your complementary health insurer, it will send you a reimbursement statement indicating the amount it has covered. You will then simply need to forward this social security reimbursement statement and the invoice to your mutual health insurer.

We offer a full refund (excluding outbound delivery charges) for any item returned within 14 days of the date of receipt. Return costs are the responsibility of the customer.

For any return request, we invite you to complete the process exclusively via our website, by filling in the dedicated form:

👉 REQUEST A RETURN

This form allows you to provide the necessary information as well as the photographs required for the examination of your return. Once completed, our team will carry out an authenticity check of the pair before any final validation.

You can track your return directly via this same form.

If the status of your request shows "Awaiting receipt of the parcel at our premises", this means the return has been pre-accepted. After receipt of the product and verification by our teams, we will confirm the definitive eligibility for the return.

To help speed up the processing of your request, we kindly ask you to include in the comments the serial number of your frame, located on one of the temples or on the bridge.

This number is a combination of digits and letters engraved on the frame.

Please note: this is not the model reference, which is also present on the temples.

We also draw your attention to the fact that we reserve the right to refuse a return in the following cases:

– if the product shows damage not visible in the photographs provided,

– if authenticity cannot be verified,

– or if the return conditions are not met.

We can carry out after-sales service even if the frames do not come from our store. We will be happy to take care of the after-sales service. However, a contribution will be requested depending on the nature of the damage. The price will depend on the part to be replaced. 

If you need after-sales service for a frame you ordered from us, we invite you to contact us by email: opticiens@celine-opticien-lunetier.com or by phone: 03.89.34.36.49 to explain your request. We handle all repair requests for glasses purchased on our website.

We then invite you to send us a photo of your frame so that we can assess the damage and order the necessary parts.

In the meantime, you can send us the frame so that we can carry out the required fitting. Here is the address to which you should send the product: 19 Avenue de Hollande 68110 Illzach.

Yes, your glasses come with a 2-year warranty covering manufacturing defects and hidden faults. This warranty does not cover breakage, scratches, normal wear or damage caused by misuse.

No. Meta glasses (Oakley and Ray-Ban) are neither taken back nor returnable. We recommend carefully checking the model and specifications before finalising your order.

At Céline Roland Opticien Lunetier, we regularly offer exclusive deals, one-off benefits and special selections on certain collections of prescription glasses and sunglasses.

To make sure you never miss any news, we recommend checking our website regularly and signing up to our newsletter. You will be able to discover new arrivals, new collections, brand launches and any promotional offers available throughout the year ahead of everyone else.

Our aim is to ensure that our customers enjoy a privileged experience whilst staying informed of the latest trends and available services.

Yes, certain promotional offers may be available at various times of the year on a selection of products or collections.

These promotions may vary depending on the season, new arrivals or special events. The terms and validity periods are always specified directly on our website.

We invite you to check our online shop regularly to discover current offers and available benefits.

If you have a valid promotional code, you can enter it directly when confirming your basket.

The applicable discount will be automatically applied in accordance with the terms associated with the relevant offer. Some promotions may be limited in time, reserved for certain collections or subject to specific conditions.

We invite you to check the terms of each offer before finalising your purchase.